ecommerce business

How to Start Ecommerce Business in Dubai, UAE? | #2023

Start Ecommerce Business in Dubai

With its impressive internet penetration rates, Dubai offers an ideal environment for launching an eCommerce venture. The UAE boasts the largest B2C eCommerce market in the region, and Dubai leads the way with over 60% of online buyers in the Gulf Cooperation Council (GCC). This thriving market has piqued the interest of foreign investors who are eager to know how to start  ecommerce business in Dubai.

Dubai’s booming ecommerce industry and robust marketing infrastructure make it an ideal destination for online businesses. With the expertise of Company Setup Consultants, starting your eCommerce company in Dubai becomes a seamless process. Let us guide you through the journey of establishing and growing your ecommerce venture hassle-free.

The growing e-commerce market presents a huge opportunity for entrepreneurs and investors. UAE is home to a very business-friendly atmosphere and advanced infrastructure. The benefits of launching an e-commerce business in the UAE are huge.

How to Start Ecommerce Business in Dubai, UAE?

Certainly, here’s a simplified version of the steps for opening an e-commerce business in Dubai:

Step 1. Market Research

Choose a business model that matches market trends and customer needs, like B2B, B2C, or C2B.

Step 2. Location Selection

Decide whether to set up in a free zone or mainland area. Both offer advantages like tax benefits and ownership options.

If You Want to Start an Ecommerce Business in Dubai, UAE ! Send Us Your Inquiry

Step 3. Register Trade Name

Fill out an application with the Economic Department to legally register your company’s name. Make sure it’s appropriate and unique.

Step 4. Get E-commerce License

Apply for an e-commerce license from the Department of Economic Development. This permits various online business activities.

Step 5. Build Your Website

The process of start an Ecommerce Business in Dubai involves getting your E-commerce license in Dubai. The Department of Economic Development in Dubai is responsible for handling the licensing processes of new businesses and the renewal of licenses of existing businesses.

So, if you want to start an E-commerce Business in Dubai, you will have to obtain your ecommerce license dubai from them.

Additionally, one of the most important aspects of starting a business in Dubai is to rent or lease office space. However, if you want to start an online business that does not need an office space like a dropshipping business then you can opt for a virtual office. In the case of an E-commerce business, you can also rent a warehouse to meet this requirement.

Step 6. Integrate Payment System

Obtain a merchant account from a local bank or payment provider to set up a payment gateway on your website. Follow UAE’s regulations for electronic transactions.

Step 7. Provide Support and Logistics

Offer customer assistance and consider either self-managing logistics or using third-party services for shipping and handling.

Step 8. Implement Successful Digital Marketing Strategies

Last but not the least, you need to ensure that your brand is engraved in the minds of your customers. This means that if they want to order something online, they will instantly think of your E-commerce Business in Dubai to fulfill their needs. One of the most important aspects of digital marketing is Seach Engine Optimization (SEO) and social media marketing.

UAE, Dubai E-commerce License Packages

Select a Dubai Ecommerce License Packages that's right for you.
E-commerce License in Sharjah
AED 8,050
Get E-commerce License in Sharjah Free Zone
All-inclusive package
100% Foreign Ownership
Freezone Ecommerce License
Zero Visa Allocation
No minimum Capital Required
No NOC Required
E-commerce License in Dubai Free Zone
AED 12,500
Get E-commerce License in Dubai Free Zone
All-inclusive package
100% Foreign Ownership
Freezone Ecommerce License
One Visa Quota
No minimum Capital Required
No NOC Required
MOU and Share Certificate Included
E-commerce License in Dubai Mainland
AED 15,000
Get E-commerce License in Dubai Mainland
All-inclusive package
Zero Investor Visa Quota
DED trade License with Govt. Fees
Virtual Ejari
No Office Space Required
100% Ownership
Memorandum of Association(MOA)
Company stamp
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Requirements for Getting an E-commerce License in Dubai

Starting an e-commerce business in Dubai involves obtaining the essential licenses to ensure lawful operations. To secure an e-commerce license, you need to meet these important criteria:

  • Owner’s Age: You should be 21 years or older.
  • Emirates ID: Hold a valid Emirates ID.
  • Registered Company Name: Choose and register a name for your company.
  • Timely Fees Payment: Pay the necessary fees within 24 hours of submitting your registration form.
  • Completion of DED Registration: Successfully complete the registration process with the Department of Economic Development (DED).
  • Annual License Renewal: Ensure you renew your license annually within one month before its expiration.

Benefits of E-commerce Business Setup in Dubai, UAE

The are many advantages to start an e-commerce business in UAE. The government of the UAE has turned itself into the most lucrative business destination for entrepreneurs all over the world. Following the increasing trend of the internet, UAE has managed to adopt the internet and promote e-commerce businesses all over the country. The e-commerce market in UAE is the most advanced in the whole MENA region.

Here are reasons why you should start your e-commerce business in the UAE right now:

1. Growing Online Shopping Trends in the UAE

With the increasing technological development, more people of the UAE depend on the internet for daily activities like entertainment or shopping. The internet has made shopping more convenient and simpler by introducing the e-commerce market. E-commerce business also offers home delivery which makes it more desirable.

The growing online shopping trend is the reason behind the exponential growth of e-commerce businesses in the UAE. You can take advantage of this opportunity by starting your own e-commerce business in the UAE. The growing online shopping trend means your startup business should have stable growth, and you can expect a handsome return on your investment.

2. Impact of Covid-19 on The E-Commerce Market

The covid-19 pandemic was a big reason behind the boom of the e-commerce market in the UAE. Due to the pandemic, people couldn’t go out for essential activities like grocery shopping. So, they had to adopt online shopping. As more people began to depend on the e-commerce market, the e-commerce market grew rapidly. Even though the pandemic ended, people became comfortable with the idea of online shopping.

3. Increasing the Tech-Savvy Consumers

Most customers nowadays are somehow connected to the internet. These set of customers are more comfortable with online shopping compared to traditional brick-and-mortar shops. These technology-savvy customers are shopping online for personal consumption or their businesses. They make their buying decision by researching online and reviewing the products and the sellers. The growing number of these technology-savvy consumers should ensure significant growth for e-commerce in the UAE in the near future.

4. Preference for Local UAE Websites

Most consumer prefers to depend on local UAE-based e-commerce businesses compared to foreign-based e-commerce businesses. The mindset behind this is to support local businesses. The consumers also get quick delivery of their orders. The preference of consumers for local UAE-based websites shows huge growth potential for local e-commerce businesses.

5. Growth of E-Commerce Businesses

There has been an increasing number of e-commerce businesses in the UAE. There are more than hundreds of online shopping websites and apps in the UAE preferred by consumers. E-commerce businesses like Dubizzle and SOUQ are now worth more than USD 1 billion each. The growth prospect of e-commerce businesses is encouraging thousands of entrepreneurs to start their own e-commerce businesses in UAE.

6. Support From the UAE Government

The UAE government has managed to streamline the process of starting a business in the UAE by adding new rules and regulations and modifying the existing ones. The UAE government has also played an important role in supporting e-commerce businesses in the UAE.

For example, the UAE government supported and promoted cashless payment for online transactions, which made the shopping experience easier and more secure. The UAE government also has investor-friendly policies, which facilitated the establishment of many startup e-commerce businesses. The benefit included 0% personal or corporate tax, 100% ownership in the free zone, quick setup, and many more.

7. Social Media

Social media is a vital platform for online businesses. Many e-commerce businesses only operate on different social media platforms. The increasing growth of social media users has accelerated the growing trend of online shopping. Entrepreneurs heavily depend on social media platforms to grow their businesses in the UAE.

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ecommerce license dubai

8. World-Class Infrastructure & Skilled Workforce

The infrastructure and logistic facilities of the UAE are one of the best in the whole world. UAE is also home to a large number of skilled workers. The availability of world-class amenities and affordable office space is unmatched. These will be crucial and very helpful toward the success of your e-commerce business in the UAE.

9. Streamlined Licensing Procedure

You will need to acquire a business license to set up your e-commerce business in Dubai and start your business operations. The procedure for acquiring a business license in Dubai is very quick and straightforward. Even if it seems complicated to you, Company Setup Consultants can guide you through the entire process. With the help of the experts of Company Setup Consultant, you can set up your e-commerce business in the UAE and start your business operation in no time

Why Establish Your E-commerce Venture in Dubai, UAE’s Free Zones?

When it comes to setting up an e-commerce business, the location you choose can significantly impact your success. Dubai, situated in the United Arab Emirates (UAE), is emerging as a prominent hotspot for e-commerce entrepreneurs, and the free zones within the city offer a particularly compelling proposition. Here are some unique reasons why establishing your e-commerce business in a Dubai free zone is an attractive choice:

1. Full Ownership Control

One of the most notable advantages of free zones in the UAE is that they permit 100% foreign ownership. This means you have complete control over your business without the need for a local sponsor, which is typically a requirement for mainland companies in the UAE. This autonomy allows you to steer your business in the direction you see fit, ensuring you retain the lion’s share of the profits.

2. Tax Exemption

Dubai’s free zones offer a myriad of financial incentives, one of the most appealing being tax exemption. Your e-commerce business can enjoy the benefits of no customs duty, contributing to cost savings and boosting your bottom line. With a tax-friendly environment, you can allocate resources where they matter most, like expanding your product offerings or enhancing customer experiences.

3. Hassle-Free Setup

The process of setting up a business in Dubai’s free zones is streamlined and efficient. Licensing, registration, and visa processing are relatively quick and easy, ensuring that you can hit the ground running. This means you can focus on building your e-commerce empire without getting bogged down in bureaucratic red tape.

4. Gateway to Global Markets

The UAE is strategically positioned as a gateway to markets in the Middle East, Africa, and Asia. Dubai, in particular, acts as a hub for international trade. By establishing your e-commerce business in a free zone here, you gain access to a vast consumer base that is actively engaged in cross-border commerce. This regional connectivity opens up opportunities for expansion and global reach.

5. World-Class Infrastructure

E-commerce businesses thrive on cutting-edge infrastructure and facilities. Dubai’s free zones offer state-of-the-art amenities, including high-speed internet, modern offices, and well-equipped warehouses. These resources are essential for the smooth operation of your online business, ensuring that your customers receive efficient and reliable services.

6. Tailored Regulatory Framework

Free zones have their own regulatory frameworks specifically designed to facilitate business operations. These regulations are crafted to provide a conducive environment for enterprises to grow and succeed. Whether it’s facilitating imports and exports or simplifying customs procedures, the regulatory framework in free zones is tailored to meet the unique needs of e-commerce businesses.

7. Stability and Security

The UAE, including Dubai, is renowned for its political and economic stability. This stability fosters a secure and predictable environment for doing business. Entrepreneurs and investors can have confidence in the business-friendly atmosphere, where contracts are honored, and intellectual property rights are protected.

Is E-commerce Profitable in Dubai and the UAE?

Furthermore, the UAE is renowned as a global shopping destination, offering a wide array of products, from electronics and fashion accessories to apparel and lifestyle goods. This collective allure makes the UAE an immensely attractive and potentially lucrative e-commerce market for businesses seeking opportunities to thrive and expand.

Launch your Ecommerce Business in Dubai with Company Setup?

If you are looking to start an Ecommerce Business in Dubai but do not know where to get started, then you are in the right place. This is because Company Setup Consultants have started various online businesses all over the UAE and we understand that newcomers feel a bit lost in the UAE. So contact us  today and hit the ground running.

For further information and assistance on how to start an E-commerce Business in Dubai, UAE. To Speak with our Experienced Business Consultants for further information and assistance, call us at +971582595164. Send a WhatsApp Message for Chat Query on +971 582595164 or email us at

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